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After-sale service

Orimag is committed to the following date, the product from the Orimag official website mall sales date (subject to the actual date of receipt) within 7 days of return, quality problems within 30 days replacement, one year warranty, you can Orimag official website store online order application Or contact Orimag Call Center for a return policy. In the case of

After-sales service area
Mainland China (except Taiwan, Hong Kong, Macau). In the case of

7 days return
Orimag is committed to you:
You can enjoy the return service within seven days from the date of receipt of the goods.
1) Return goods Please retain all the accessories (including but not limited to the goods with accessories, gifts, warranty cards, brochures, invoices, etc.);
2) Within 7 days from the date of receipt of the return of the goods, Orimag will refund the price of the goods for you;
3) non-commodity quality of the return, freight borne by the buyer.
Tips: Suggested product packaging, accessories, gifts from the date of receipt for 30 days. In the case of

30 days replacement
Orimag is committed to you:
1) Within 30 days from receipt of the purchased product, Orimag will be free of charge for you and will be responsible for shipping. Replacement items, please retain all the accessories (including but not limited to the goods with accessories, gifts, warranty cards, brochures, invoices, etc.);
2) Within five days from the date of receipt of the goods to be exchanged, Orimag will send you the same type of merchandise.
Tips: Suggested product packaging, accessories, gifts from the date of receipt for 30 days.

One year warranty Orimag is committed to you:
Orimag will be free of charge for you in the event of quality problems within one year of receipt of the purchased goods. Round trip shipping is borne by Orimag. In the case of

The following circumstances will not provide three packs of services
1) For the insured goods (more than three packs of warranty or more than the return period of goods);
2) Self-modification, repair, or third-party demolition, modification and repair without the authorization of Orimag;
3) software failures associated with non-product self-configuration peripherals or accessories used with the product and the resulting product failure;
4) misuse, collision, drop, negligence, abuse, into the liquid, damp, accident, change, improper installation caused by the product failure;
5) the label on the goods, the machine serial number, anti-counterfeiting mark is damaged or altered traces;
6) consumption of materials, natural consumption, wear and aging;
7) lightning or other power system causes failure;
8) the annex to the goods, gifts missing, missing or altered invoices and other goods affected the situation;
9) non-use of the instructions for the use of goods, maintenance, storage and cause failure;
10) unauthorized alteration of three bags of vouchers;
11) Damage caused by force majeure due to accident, disaster, war, etc.
12) other circumstances prescribed by law.

Service Description
1) Three packs of service replacement parts, are not returned to the user;
2) users in the three bags of service applications, please back up their own procedures and data. Orimag is not responsible for the contents of the product being viewed, replaced, deleted or modified in any form and is unable to recover and retain the user's personal programs and data.

Shipping Description
Orimag Mall in addition to the curtains outside the full 59 yuan 鍖呴偖, the default delivery Yuantong Express, if the round can not be delivered directly to transport. Echo wall, curtains and other larger, need to prepare buyers in advance to prepare.
Note: post goods only in mainland China. In the case of

Customer Service
You can contact us by using Orimag products or shopping at Orimag Mall. You can contact us via online customer service or by phone.
Service hours: Monday to Sunday, every day from 9 am to 11 pm (in case of special circumstances will be informed in advance).
Think you think, anxious you worry, care on your side.
Listen carefully, sincere service, to solve your worries.

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